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Please not that Insta.Win never communicates with customers via SMS, neither for informational nor promotional purposes. If you as a customer receive an SMS with information about Insta.Win we urge you not to click on any linking the SMS, but immediately report it to our Customer Service team.

At Insta.Win we apply a strict closed loop policy, meaning, once you have used a specific deposit method you will only have the possibility of using the same payment method for future withdrawals and deposits. This is to ensure highest level of security and AML. Should you wish to use a different method for future deposits and withdrawals we ask that you contact our support who will assist you accordingly.

To make it even quicker and easier for you to use your account we have made a change to the way you log in. As of today you will only be able to access your account by using Email and Password. Existing Players If you already have an account with us or if you get an error when trying to register saying that you have an account with us you simply need to create a new password following the steps below. Create new password: - Click HERE (https://www.insta.win/en/reset-password#forgot-passw...

If you would like to speak to one of our representatives, feel free to get in touch with us anytime. You can reach Insta.Win by starting a Live Chat conversation from anywhere on our site. Just click or tap on the speech bubble icon at the right bottom corner and wait until you get connected to one of our support assistants. Our chat is opened Monday to Sunday from 9am to 0am (CET). Should you prefer to contact us via mail, send us your query to [email protected] (mailto:[email protected]). We...