A common fix for several technical issues you might experience when playing on our website can be solved by clearing the web browser's cookies and cache. This is how to do it within your web browser.
Google Chrome:
- Computer:
- On your computer, open Chrome.
- At the top right, click More .
- Click More tools Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
- Android:
- On your Android phone or tablet, open the Chrome app .
- At the top right, tap More .
- Tap History Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and site data" and "Cached images and files," check the boxes.
- Tap Clear data.
- iPhone:
- On your iPhone or iPad, open the Chrome app .
- At the bottom, tap More .
- Tap History Clear browsing data.
- Make sure there’s a check mark next to "Cookies, Site Data," and "Cached Images and Files."
- Tap Clear browsing data.
Mozilla Firefox:
- Click the menu button and select Options.
- Select the Privacy & Security panel.
- In the Cookies and Site Data section, click Clear Data….
- Remove the check mark in front of Cookies and Site Data.
- With Cached Web Content check marked, click the Clear button.
- Close the about:preferences page. Any changes you've made will automatically be saved.
- Internet Explorer: